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Clear starting points. Flexible engagement structures. Every scope is built around the smallest level of support capable of producing a meaningful, usable result.

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Complimentary Wellness Sustainability Snapshot

Qualified prospective clients may begin with a complimentary Wellness Sustainability Snapshot—a brief outside perspective designed to identify whether a deeper engagement could create meaningful value.

The Snapshot is a qualification and trust-building tool, not a free audit or strategy project. It typically includes one focused observation and a recommended next step.

How to Read These Starting Points

Every wellness business has a different property, operating model, guest promise, resource profile, and level of readiness. The figures below are starting points—not standardized packages or automatic final investments.

Final investment reflects the scope, complexity, timeline, number of locations and stakeholders, available data, travel requirements, deliverable depth, and level of implementation responsibility involved.

Flexible Engagement Pathways

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Prepaid Advisory Block

Starting investment: $1,250

Includes five hours of flexible specialist support to use within 90 days.

Best for:

• Leadership questions and decision support.
• Strategy or document review.
• Focused research and recommendations.
• Sustainability claims or opportunity review.
• Limited implementation guidance.

This option provides flexibility without requiring a larger project or ongoing agreement.

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Wellness Sustainability Opportunity Scan

Starting investment: $3,500

A focused diagnostic that identifies the highest-value sustainability opportunities across operations, guest experience, brand trust, and measurable impact.

Typical outputs:

• Opportunity map and priority scoring.
• Quick wins and longer-term moves.
• Risk and contradiction review.
• 90-day action plan.
• 12-month roadmap.
• Recommended metrics and next-stage priorities. </aside>

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Specialized Strategy and Operating Systems

Starting investment: $6,500

For clients that need a deeper strategy, playbook, operating standard, or implementation-ready roadmap.

Examples include:

• Sustainable Spa Operations.
• Water, Heat + Wellness planning.
• Regenerative Retreat strategy.
• Guest Experience Sustainability Layer.
• Sustainable Procurement + Product Standards.
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Complex or Multi-Property Engagements

Starting investment: $15,000

For work involving multiple locations, major stakeholder coordination, extensive operating systems, property-wide analysis, or significant implementation responsibility.

These engagements may include multiple work-streams, on-site review, leadership facilitation, staff systems, vendor coordination, dashboards, and phased implementation support.

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Quarterly Advisory Partnership

Investment: $2,000 per quarter, billed in three monthly installments

Designed for clients who need continuity without a large implementation retainer.

Includes:

• Eight live meeting hours used flexibly during the quarter.
• Concise written recaps after scheduled meetings.
• Priority scheduling during the active quarter.
• Continuity across decisions, progress, and next steps.
• A 5% preferred-client investment reduction on other separately scoped Conner Louis services while the quarterly agreement remains active.

Meeting capacity expires at the end of the quarter and does not roll forward. The preferred-client reduction does not apply to travel, third-party specialists, vendors, software, or other pass-through expenses.

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What Shapes the Final Investment

• Property size and operational complexity.
• Number of departments, locations, or stakeholders.
• Virtual versus on-site review.
• Water, energy, laundry, spa, food, land, procurement, or guest-experience scope.
• Research and data requirements.
• Deliverable depth and customization.
• Staff training and implementation support.
• Timeline, urgency, travel, and iteration needs.

What Every Engagement Includes

Regardless of structure, Conner Louis provides:

• A clearly defined scope and intended outcome.
• A private and secure online portal for communications, deliverables, and logistics
• Transparent deliverables and responsibilities.
• Practical, evidence-informed recommendations.
• Honest communication about constraints and tradeoffs.
• Work designed for implementation—not shelf space.
• Confidential handling of client information.

Impact Access: Pro-Bono and Reduced-Investment Support

Conner Louis reserves limited capacity for organizations creating meaningful environmental, community, conservation, education, equity, or place-based wellness impact.

Support is available by application and reviewed case by case. Depending on need, mission alignment, readiness, potential impact, and available capacity, an applicant may be considered for:

• A reduced-investment engagement.
• A focused pro-bono engagement.
• A sponsored or grant-supported engagement.

Reduced scope is preferred over reduced quality. Acceptance is not guaranteed, and every approved engagement receives a defined scope, timeline, and professional standard of work.

Impact Access: Pro-Bono Support